Initiate Return
Return Policy
At Serre, we strive to ensure your satisfaction with every order. If, for any reason, you are not completely satisfied with your purchase, our return policy is designed to address your concerns promptly and efficiently.
Initiating a Return:
- Returns are only available if you have recivied a wrong product or damaged product (Unboxing Video Proof Required)
- Returns must be initiated within two days of receiving your order.
- To initiate a return, please follow these steps:
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Image/Video Submission:
- Provide clarity on the issue by uploading images or videos of the product. This helps us understand and resolve the matter more effectively.
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Bank Details:
- Ensure a smooth return process by providing your bank details. This ensures that the return amount is credited directly to your account.
Return Process:
Once the return is initiated and approved:
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Credit Processing:
- The return amount will be credited to your account within 7 days after the return is approved. Please note that the actual time may vary based on your bank's processing timelines.
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Packaging Preservation:
- Keep the original packaging intact if you plan to return the order. This helps in ensuring the safe return of the product.
Contact Us:
For any additional queries or assistance regarding returns, feel free to reach out to us on WhatsApp at +91 77560 21357.
Initiate Your Return:
Thank you for choosing Serre Fashion. Your satisfaction is our priority.